No More RFIs Lost in Email. Every Question Has an Owner.

Track every RFI from draft to close-out with priorities, due dates, overdue flags and a ball-in-court owner. Route RFIs through an internal workflow or send them to an external party, and mark the official response.

RFI list showing statuses, due dates and ball-in-court for each request

The RFI Black Hole

1RFIs are sent via email and tracked in spreadsheets — responses take weeks with no accountability
2Submittal registers live in Excel with no link to the actual documents or approval status
3Design conflicts are discovered on site because RFIs were answered in isolation without cross-discipline visibility

The Solution

Arkan RFI & Submittal Management Capabilities

RFI Lifecycle Tracking

Create RFIs as drafts with subject, question, discipline, priority (Normal, High, Urgent), due date, drawing and specification references, and attachments. Statuses run from Draft and Open to Answered and Closed.

Due Dates, Overdue Flags & Ball-in-Court

Every RFI shows who holds the ball and how many days it has been open. Overdue due dates are highlighted, and the Overdue Only filter and My Tasks view show what needs action.

Internal & External RFIs

Route RFIs internally through a workflow template (forward, return, reject) or send them to an external company contact and log the response when it arrives. Mark one response as the official answer.

RFIs from the BIM Model

Raise an RFI from a selected 3D element or clash result. The RFI keeps the camera viewpoint and a screenshot so reviewers see the exact context.

Submittal Plans & Tracking

Plan submittals by type from settings or Primavera activities, attach documents to each request, and track Completed, Under Process and Late statuses on the submittal dashboard.

How It Works

Simple 4-Step Process

Create: Save an RFI draft with question, discipline, priority, due date and references

Send: Route it through an internal workflow or send it to an external contact

Respond: Add internal or external responses and mark the official answer

Close: The final workflow step closes the RFI, and its full history stays on record

Key Capabilities

At a Glance

Priority Levels

Normal, High and Urgent, color-coded in the list

Send Options

Internal & External

Workflow routing or a recorded external send

Official Answer

1 per RFI

One response marked official and highlighted

Works seamlessly with other Arkan features

RFI & Submittal Management integrates with Submittals, Drawings & BIM, Workflow Engine and more for a complete construction management solution.

Ready to Get Started with RFI & Submittal Management?

See how rfi & submittal management can transform your construction project workflow.

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