No More RFIs Lost in Email. No More Missed Deadlines.
Track every RFI from creation to close-out with enforced SLAs, automatic escalation, and a complete audit trail. Link submittals to RFIs and design coordination — so nothing falls through the cracks.
RFI & Submittal Management Screenshot
Interface preview
The RFI Black Hole
- 1RFIs are sent via email and tracked in spreadsheets — responses take weeks with no accountability
- 2Submittal registers live in Excel with no link to the actual documents or approval status
- 3Design conflicts are discovered on site because RFIs were answered in isolation without cross-discipline visibility
Arkan RFI & Submittal Management Capabilities
RFI Lifecycle Tracking
Create, assign, and track RFIs with automatic numbering, priority levels, and linked drawings. Every RFI has a clear owner, due date, and response trail.
SLA Enforcement & Escalation
Set response deadlines by RFI priority. The system sends automatic reminders and escalates overdue RFIs to project managers and consultants.
Integrated Submittal Register
Manage material submittals, shop drawings, and method statements in a single register. Track review cycles with status codes (A, B, C, D) aligned to consultant workflows.
Design Coordination Links
Link RFIs to specific drawing areas, BOQ items, and related submittals. Cross-discipline visibility ensures answers consider all impacts before response.
Simple 4-Step Process
Create: Raise an RFI with description, priority, linked drawings, and assignee
Track: Monitor response status with SLA countdown timers and automatic escalation
Review: Consultant responds with attachments; contractor acknowledges or requests clarification
Close: RFI is closed with a final response log, linked to the submittal register for record-keeping
Measurable Impact
RFI Response Time
65% faster
SLA enforcement with automatic escalation
Submittal Resubmissions
40% fewer
Cross-linked RFIs clarify requirements upfront
Design Conflicts Found on Site
Near Zero
Cross-discipline coordination before response
Works seamlessly with other Arkan features
RFI & Submittal Management integrates with Submittals, Drawing Collaboration, Workflow Engine and more for a complete construction management solution.
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