Collaboration & Configuration

Documents & Files

Version 1.0Updated February 2026For: Document Controllers, all users managing project files9 min read

Overview

The Documents & Files module in Arkan provides centralized document management for your project. Through the File Manager, you can organize files into a hierarchical folder structure, upload documents with rich metadata classifications, preview and download files, manage version history, and control access through visibility settings. The module supports three distinct upload types -- Supporting Evidence, Controlled Documents, and Temporary Files -- each with its own metadata requirements and lifecycle rules.


Prerequisites

Before working with documents and files, ensure the following:

  • You have logged in and selected a project (see Getting Started)
  • Your user role has the FilesManager permission with at least Retrieve access
  • For uploading files, you need Insert permission
  • For editing or renaming files, you need Update permission
  • For deleting files, you need Delete permission
  • For exporting or bulk downloading, you need Export permission

File Manager Overview

  1. Navigate to Sidebar > File Manager.
  2. The system loads the Document Management interface at /apps/file-manager.

The File Manager displays a three-panel layout with a folder navigation tree on the left, a document grid in the center, and a document preview sidebar on the right.

File Manager Overview

Tip: If you see an "Access Denied" message with a lock icon, contact your administrator to grant you Retrieve permission for the Files Manager module.

Layout Structure

PanelPositionPurpose
Document StructureLeftHierarchical folder tree for navigation
Document ListCenterGrid or list of files and subfolders in the selected folder
Document PreviewRightMetadata, actions, and version history for the selected file

Folder Navigation

The left panel displays your project's folder structure as an expandable tree view.

Browsing Folders

  1. In the Document Structure panel, click any folder to expand it.
  2. Click a folder name to load its files in the center panel.

The center panel updates to display files and subfolders. The tree shows an item count next to each folder.

Folder Tree Navigation

Expanding and Collapsing the Tree

  1. Click the Expand All button at the top of the tree panel to open all folder nodes.
  2. Click the Collapse All button to close all folder nodes.

The button label toggles between Expand All and Collapse All.

Creating a New Folder

  1. Select a parent folder in the tree view by clicking on it.
  2. Click the New Folder button above the document grid.
  3. In the New Folder dialog, enter:
    • Folder Name (required)
    • Folder Code (required)
    • Encryption toggle (optional) -- enable for encrypted storage
    • Allowed Extensions (optional) -- restrict which file types can be uploaded
    • Required Expiry Date toggle (optional) -- forces an expiry date on all files
    • Allowed File Size (optional) -- set a maximum file size limit
  4. Click Submit to create the folder.

The new folder appears in the tree view under the selected parent. A success notification confirms the creation.

New Folder Dialog

Note: The New Folder button is hidden for project-level system folders that do not allow manual subfolder creation.

Drag and Drop Reorganization

  1. Click and hold a folder node in the tree view.
  2. Drag it to the desired parent folder.
  3. Release the mouse button to drop the folder into its new location.

A drag indicator shows whether the drop position is valid.

Warning: Reorganizing folders may affect file paths for documents that reference specific folder locations.


Document Grid

The center panel displays documents and subfolders for the currently selected folder.

Switching View Modes

  1. Click the Grid View icon (tile layout) or the List View icon (table layout) in the section header to switch between display modes.

The active view button appears highlighted.

Filtering Documents

  1. Click the Filter icon button in the section header to expand the filter panel.
  2. Use any combination of filters:
    • Search -- keyword search across document names
    • Document Type -- All Types, PDF, Excel, Word, or Image
    • Status -- All Statuses, Active, Draft, or Archived
    • Date From / Date To -- date range for upload dates
  3. Click Clear Filters to reset all criteria.

The document grid updates in real time as you apply each filter.

Filter Panel

Sorting and Column Management

  1. Click any column header to sort by that column (click again to toggle order).
  2. Drag a column border to resize its width.
  3. Drag a column header to reorder columns.

Selecting Documents

  1. Click a row to select a single document and open the preview sidebar.
  2. Use checkboxes in the leftmost column to select multiple documents for bulk actions.

Folders display their contents when clicked instead of opening the preview.


Uploading Documents

Arkan supports two upload workflows: Upload Project Files (classified uploads with metadata) and Upload New Document (direct upload to the current folder).

Upload Project Files

  1. Click the Upload Project Files button in the section header.
  2. The system opens a full-page upload view.

Upload Project Files

Step 1: Select Files

  1. Drag files into the drop zone, or click Browse Files to select files from your computer.
  2. Review the file list showing name and size. Click X to remove any file.

Step 2: Choose Upload Purpose

Select one of three upload types:

  • Supporting Evidence -- site photos, test results, sketches, screenshots
  • Controlled Document -- letters, approvals, method statements, HSE, policies, reports
  • Temporary File -- drafts, review copies, working files, quick-share items

The appropriate metadata form appears below once you select a purpose.

Step 3: Add Tags (Optional)

  1. Type a tag keyword in the Tags field and press Enter.
  2. Tags appear as chips. Click X on a chip to remove it.

Supporting Evidence (Type 2)

After selecting Supporting Evidence:

  1. Fill in the Evidence Details form:
    • Related Context (required) -- evidence context type dropdown
    • Evidence Type (required) -- Site Photo, Test Result, Clarification Sketch, Screenshot, or Other
    • Discipline Category (required) -- engineering discipline dropdown
    • Purpose Note (required) -- text description of the evidence purpose
  2. Review the System Info section (auto-detected: Uploaded By, Upload Date, ISO Name).
  3. Click Upload to submit.

Files are uploaded to Supporting Evidence storage. A success notification confirms the upload.

Supporting Evidence Form

Tip: Supporting Evidence files are visible to the project team by default.


Controlled Document (Type 3)

After selecting Controlled Document:

  1. Fill in the Controlled Document Details form:
    • Document Purpose (required) -- Letter, Approval, Method Statement, HSE, Policy, Report, or Other
    • Discipline Category (required) -- engineering discipline dropdown
    • Originator Company (required) -- the company that created the document
    • Owner Role (required) -- the job title responsible for this document
    • Visibility Level (required) -- AdminOnly or ProjectTeam
    • Related Companies (optional) -- multi-select additional associated companies
    • Notes (optional) -- additional context or remarks
  2. Click Upload to submit.

Controlled Documents are stored with version tracking and full audit trail.

Controlled Document Form

Warning: The Visibility Level determines who can access this document. Choose AdminOnly for sensitive documents such as contracts or financial reports. This cannot be changed after upload without administrator intervention.


Temporary File (Type 4)

After selecting Temporary File:

  1. Review the warning banner about automatic deletion.
  2. Fill in the Temporary File Details form:
    • Temporary Purpose (required) -- Review, Draft, Working File, or Quick Share
    • Owner (required) -- the project user who owns this file
    • Auto-Expiry Days (required) -- days before automatic deletion (default 14)
    • Visibility (required) -- OwnerOnly or ProjectUsers
  3. Click Upload to submit.

Temporary files are stored with an expiry date and a warning banner reminder.

Temporary File Form

Warning: Temporary files are automatically deleted after the configured expiry period. Upload as a Controlled Document or Supporting Evidence for permanent storage.


Upload New Document (Direct to Folder)

  1. Select a folder in the tree view.
  2. Click the Upload New Document button above the document grid.
  3. In the upload form dialog, provide:
    • File (required) -- select or drag a file
    • Volume (required) -- select the document volume
    • Reference Number (optional), Issue Date (optional), Expiry Date (optional), Comment (optional)
  4. Click Submit to upload.

The file appears in the document grid. A success notification confirms the upload.

Note: This button is hidden for auto-generated system folders that do not allow manual uploads.


Document Preview Sidebar

When you select a file in the document grid, the preview sidebar opens on the right.

Document Metadata

The sidebar displays: Title, Status Badge (Active, Review, Sent, Approved, Draft, or Archived), Document Type, Period, File Size, Last Updated, and Expiry Date (for temporary files, with Expired/Expiring Soon indicators).

Additional badges appear for archived documents and expired temporary files.

Document Preview Sidebar

Primary Actions

ActionDescription
View DocumentOpens the document in a preview dialog (PDFs render natively; Office files use Microsoft Office Online Viewer; images display directly)
Download DocumentDownloads the file via a secure SAS URL in a new browser tab

Secondary Actions

ActionDescription
Upload New VersionOpens the version upload form for a new revision
RenameRenames the document title
Archive to Cold StorageMoves the file to long-term storage (active documents only)
UnarchiveRestores from cold storage (archived documents only)
SubmitSubmits for review or approval
ApproveApproves the document
RejectRejects the document

Note: If your visibility level or role does not permit access, action buttons are hidden and an "Access Restricted" message appears.

Archiving and Unarchiving

  1. To archive: select the document, click the Archive icon, and confirm.
  2. To unarchive: select the archived document, click the Unarchive icon, and confirm.

Archived files are moved to cold storage. Unarchived files are restored to the active tier.

Warning: Archived files may take additional time to retrieve. Archive only when documents are no longer needed for day-to-day operations.


Version History

Arkan tracks version history for all documents, enabling you to trace changes and restore previous versions.

Viewing Version History

  1. Select a document to open the preview sidebar.
  2. Click the Version History toggle button to expand the version list.

Each version entry shows: version number, upload date and user, action type (Upload, Update, or Refresh), comment, and a current version indicator badge. A counter badge shows total versions.

Version History Panel

Uploading a New Version

  1. Select a document and click the Upload New Version icon in the secondary action bar.
  2. The system pre-fills existing metadata (reference number, issue date, expiry date).
  3. Select the new file and enter a Comment (required).
  4. Click Submit.

The new version becomes the current version. Previous versions remain accessible in version history.

Restoring a Previous Version

  1. Expand Version History and locate the desired version.
  2. Click the Restore button next to that version.

The selected version becomes current. A loading indicator displays during restoration.

Tip: The Restore button only appears for non-current versions.


Bulk Actions

  1. Select multiple documents using checkboxes in the document grid.
  2. Click the Actions dropdown button in the section header.
  3. Choose from: Bulk Download, Bulk Delete, Move Selected, or Refresh.

Bulk Actions Menu


Document Statuses

StatusDescription
ActiveCurrent and available for use
ReviewUnder review
SentSubmitted
ApprovedFormally approved
DraftWork in progress
ArchivedMoved to cold storage

Troubleshooting

ProblemPossible CauseSolution
"Access Denied" message on File Manager pageMissing Retrieve permissionContact your administrator to grant permission
Upload Project Files button does nothingNo project selectedNavigate to Projects and select a project first
New Folder button not visibleSelected folder is a system folderSelect a different folder that allows manual subfolders
Upload New Document button not visibleAuto-generated system folderUse Upload Project Files instead, or select a non-system folder
Download fails with "File path is missing"Missing blob pathContact administrator to verify the file upload
"Access Restricted" in preview sidebarInsufficient visibility or roleRequest access from the document owner or administrator
Expired badge on temporary fileAuto-expiry period elapsedRe-upload with a new expiry, or upload as Controlled Document
Version restore button disabledAnother restore in progressWait for the current restoration to complete
Filters not returning expected resultsMultiple filters stackedClick Clear Filters to reset and reapply one at a time
Preview shows "Loading..." indefinitelyNetwork issue or large fileRefresh the page; for large files, use Download instead

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Tags
#documents#files#file manager#version history#upload#folders#archive

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