How a UAE Contractor Cut IPC Cycle from 3 Weeks to 5 Days
Learn how a Tier-1 UAE contractor streamlined IPC processing, reduced BOQ disputes, and achieved real-time project visibility using Arkan construction management software.
What You'll Learn
- How scattered documentation was causing IPC delays and BOQ disputes
- Why they chose Arkan over international alternatives
- The implementation approach that achieved results in 90 days
- Quantified improvements in IPC cycle time, disputes, and reporting
Company Background
This Tier-1 contractor has been delivering landmark commercial towers across the UAE for over 15 years. With a portfolio spanning mixed-use developments, hospitality projects, and Grade A office towers, they've built a reputation for quality execution. However, their rapid growth had outpaced their project controls infrastructure.
What They Were Facing
Fragmented Document Control
Drawing revisions scattered across email, WhatsApp, and shared drives. Engineers spent 3+ hours daily searching for the latest approved versions, and outdated drawings were being used on site.
Slow IPC Cycles
IPCs took 3+ weeks from submission to approval. Each cycle involved manual data gathering, Excel reconciliation, and multiple back-and-forth emails with the consultant.
Limited Real-Time Visibility
Directors relied on weekly Excel reports that were outdated by the time they arrived. No real-time dashboard to track project health or identify emerging issues.
BOQ Disputes with Consultants
Frequent disputes over quantities and unit rates due to inconsistent documentation. 8-12 disputes per month were delaying payments and straining relationships.
How Arkan Helped
Purpose-Built for UAE & Gulf
Pre-configured IPC workflows, FIDIC-compliant structures, and Arabic language support. Unlike international tools that required expensive customization, Arkan worked out of the box for their regional requirements.
Primavera P6 Integration
Native bi-directional sync with existing P6 scheduling. Progress updates flow automatically between systems, eliminating double-entry and ensuring schedule accuracy.
Unlimited Users Pricing
Full site team adoption without per-seat licensing barriers. Engineers, foremen, and subcontractor coordinators all have access, ensuring consistent data capture.
Arabic-First Document Management
Full RTL support with intelligent document numbering that handles Arabic conventions. Correspondence workflows that match regional business practices.
How It Was Deployed
Pilot Project
Weeks 1-4- Requirements workshop with project team
- Workflow configuration for IPC process
- Document taxonomy setup
- Training for 25 key users
- Data migration from SharePoint
Portfolio Rollout
Weeks 5-12- All 15 active projects onboarded
- P6 and Tally ERP integrations deployed
- Subcontractor portal setup
- Executive dashboard configuration
- Change management and adoption support
Integrations
Measurable Impact
- IPC Cycle Time: 21 days → 5 days (76% faster)
- Document Search: 3.5 hours/day → 45 minutes (79% reduction)
- BOQ Disputes: 8-12/month → 2-3/month (75% reduction)
- Reporting Time: 4 days/week → 4 hours/week (92% reduction)
- RFI Response: 7 days → 48 hours average
- First project milestone delivered 2 weeks early
Arkan Features Used
| Feature | Impact |
|---|---|
| Document Management | 79% faster document retrieval |
| BOQ & Payment Certificates | 76% faster IPC processing |
| Inspection Workflows | 87% faster documentation |
| Dashboards & Reporting | 92% reporting time saved |
“Before Arkan, our IPC submissions were a monthly headache. Now we process them in days, not weeks. The P6 integration alone saved us hundreds of hours.”